Direct Debit

Simple, safe and convenient

Direct Debits allow you to spread the cost of your bill across 12 months. You can easily set one up online using My Account – your online e’Billing service, by clicking here. Or, by calling 0330 123 0205.
 

Pay by debit or credit card – online or on the phone

Please either:

Pay online using My Account – your online e’Billing service, by clicking here.
Or, call 0330 123 0205.
 

By phone or online banking

To pay by telephone or online banking, please get in contact with your own bank. You’ll need to quote:
  • Your customer reference number (front of your bill, right hand side)
  • Our sort code: 40-11-18
  • Our account number: 55130719

Cash

Pay at the Post Office, at a bank, or at your nearest PayPoint outlet. Please ask for a receipt.
 

Cheques

Cheques should be made payable to South Staffs Water Business. Please ensure your customer reference number is quoted on the back of the cheque and sent to South Staffs Water Business, Green Lane, Walsall, WS2 7PD.

You can also pay by cheque at a Post Office or bank. If you need a receipt please ask for one.