Our Vision

From shops to manufacturers, we're here for all South Staffs businesses.

Our aim is to become your trusted local water and wastewater retail provider that helps you save water, money, and time. After all, you've got your own business to run.

South Staffs Water Business was originally established by South Staffs Water as its dedicated retail arm, serving business customers in the South Staffs Water region.

Our Missions

We innovatively manage our business to deliver a first class service and value for money for our customer.

  • To ensure our customers consistently receive high quality water and wastewater retail services.
  • To offer a competitive tariff and keep our price promise
  • To ensure our customers to profit from a broad range of value added services to get maximum benefit from their water and wastewater supplies which will save water, money and time.
  • To work collaboratively and innovatively with our customers, wholesalers, regulators, employees, contractors and other stakeholders to deliver a high quality service.
  • To conduct ourselves in a manner that compliments the standards of honesty, integrity and corporate social responsibility as expected by our clients.

South Staffs Water Business is a dedicated regional brand of Pennon Water Services. Exeter-based Pennon Group PLC and Walsall-based South Staffordshire Plc Group launched a combined non-household water retail business operating as Pennon Water Services, as of April 2017.

Want to know more?

If you would like to know more about how we can help you and your business then use our online form and we will contact you to find out more about your requirements

Contact Form

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