With the deregulation of the water and wastewater retail market in April 2017, South Staffs Water Business now operates as the trading brand of Pennon Water Services Ltd; a Joint Venture between Pennon Group Plc (a FTSE 250 company and one of the largest environmental infrastructure groups in the UK, with sustainability at the heart of the business) and South Staffordshire Plc (an integrated services Group); both with over 25 years’ experience in regulated water supply. We are licensed by Ofwat and provide water and waste water retail services across Great Britain.

From shops and hotels, to farmers and manufacturers, we're here for all sized businesses. Our aim is to help you save water and money and to operate more efficiently with minimal fuss or disruption. After all, you've got your own business to run.


Our Missions

We innovatively manage our business to deliver a first class service and value for money for our customer.

  • To ensure our customers consistently receive high quality water and wastewater retail services.
  • To offer a competitive tariff and keep our price promise
  • To ensure our customers to profit from a broad range of value added services to get maximum benefit from their water and wastewater supplies which will save water, money and time.
  • To work collaboratively and innovatively with our customers, wholesalers, regulators, employees, contractors and other stakeholders to deliver a high quality service.
  • To conduct ourselves in a manner that compliments the standards of honesty, integrity and corporate social responsibility as expected by our clients.

South Staffs Water Business is a dedicated regional brand of Pennon Water Services Ltd. Exeter-based Pennon Group PLC and Walsall-based South Staffordshire Plc Group launched a combined non-household water retail business operating as Pennon Water Services, as of April 2017.

Our full company details are:
Pennon Water Services Ltd t/a South Staffs Water Business
Mailing address: PO Box 9136, Bournemouth, BH11 0GF
Registered Address: Peninsula House, Rydon Lane, Exeter, EX2 7HR
Registered Company Number: 09902835

We're ISO 9001 & ISO 45001 certified.

Want to know more?

If you would like to know more about how we can help you and your business then use our online form and we will contact you to find out more about your requirements

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