We understand that these are unsettling times for all our customers. Please be assured we've been working hard to mitigate any effect the Coronavirus might have on our service. There are ways you can help us too:
In line with the latest Customer Protection Code of Practice and in particular around support for our customers currently affected by Covid-19 we have published our Covid-19 Repayment Scheme.
This details our payment arrangements for customers that are affected by Covid-19 and how we have classified customers as affected and therefore their eligibility to the repayment options.
You could be paying more than you need to for your water and wastewater. No business wants to pay for something they don’t have to!
We already look after the billing and customer service of your water service, but your wastewater services are managed by another company. If you decided to combine services with us, you can save both time and money.
We're your one stop shop for all things water related.
17 Feb 2020
Lewis Orr is the toast of his company after being recognised as a rising star in the UK water industry.
The 26-year-old, who works for Pennon Water Services in Bournemouth, was named as the South West’s 2020 Rising Star by the Institute of Water.
08 Jan 2020
Three qualified mental health first aiders at South Staffs Water Business (SSWB) have picked up a top award from their parent company, Pennon Group plc.
Three reasons why we are the right retailer for you:
Find out how we work with you every step of the way to help you use water in the most efficient way possible. Saving you time, and improving your bottom line.
We understand you’re busy, and want to get on with running your business, without having to think about water.
That's why we do all the thinking for you.
We’re experts in how different businesses use water. We don’t focus on how much water you use; rather on how you use it and we love to help local businesses save as much money as they can.
With the partnership with our Group company SSI Services, we are ready to become your one stop shop for all services related to water, giving you the knowledge and confidence to take control of the water your business needs.