We do things better

Three reasons why we are the right retailer for you:

  • High level customer service backed by local expertise
  • Improving efficiency - We're your one stop shop for anything water related
  • Competitive tariff

Find out how we work with you every step of the way to help you use water in the most efficient way possible. Saving you time, and improving your bottom line.

Products and Services

We understand you’re busy, and want to get on with running your business, without having to think about water.
 
That's why we do all the thinking for you.
 
We’re experts in how different businesses use water. We don’t focus on how much water you use; rather on how you use it and we love to help local businesses save as much money as they can.
 
With the partnership with our Group company SSI Services, we are ready to become your one stop shop for all services related to water, giving you the knowledge and confidence to take control of the water your business needs.

Bill validation services

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Consolidated billing

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Water efficiency audits

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Leak detection & repair

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Contingency planning

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Water quality control

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In 2017 things are changing for businesses

From April 2017, around 1.2 million business customers (businesses, charities and public sector agencies) in England will be able to choose who supplies their water and wastewater retail services. Retail services include things like water meter reading and customer services.
 

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News

Expert advice on water efficiency

16 Apr 2018

Many properties and businesses suffer from poor water pressure and flow. This can occur for various reasons such as when the water main is too small and can’t meet the demand or if there are leaking or blocked service pipes. Hilly ground and the height of buildings can also be a factor as can proximity to a property or business which has large peak water demands such as a holiday resort where many guests will take showers at roughly the same time in the morning or evening.

Pennon Water Services Celebrates the First Anniversary of the Open Water Market

05 Apr 2018

Water retailer Pennon Water Services has won a raft of national contracts and scored impressive customer service marks in the first 12 months of competition in the non-household water market - the biggest shake-up to the industry for almost 30 years.